FAQ
Frequently Asked Questions.
It’s very simple, just drag your mouse to buy/sell/trade and select the game you want to make the purchase.
We currently accept Bradesco, Nubank and Pix. (Only Brazil)
Yes. We accept through the Picpay app. (Only Brazil)
Yes. To make payment via bank slip, an additional fee will be charged. (Only Brazil)
We accept payment via Payoneer and Transferwise. However, we only deliver the currency upon confirmation of receipt of payment, which can take 1 to 3 business days (depending on the payment platform).
Yes. After returning the product, we will return the purchase amount within 48 hours.
We refund the amount by transfer to your bank (check if you are registered in our system) or via picpay.
I regretted the purchase after receiving the product, is there the possibility of receiving my money back?
Yes, you can request a refund within 72 hours. After the request, we will request the return of the product, and after confirmation of this (after the removal of the product), we will refund the amount within 48 hours. In case of partial withdrawal of the amount purchased, we will return, within the same period (48 hours from the partial return of the product), the amount corresponding to the portion of the product.
The deadline for delivery of the product is 48 hours, however, we usually deliver them immediately. We have numerous references in the market, we are a reputable company specialized in this segment, which guarantees an extremely safe purchase for the customer.
The currency price varies depending on the current quote, just like any other digital currency. There is no specific regulation or forecast that guarantees a specific and determined price. The market in this industry is unpredictable, and we try to bring the best price to our customers.
We make payment after delivery of the goods, however, we guarantee a period of up to 48 hours to make the payment.
It depends on a particular product. We ask you to check the minimum quantity offer before making the purchase.